Shared inbox
Assignment, priorities, pinned tickets and collision-free replies.
The agentic helpdesk for email, live chat and voice.
Every customer conversation in one inbox. AI agents draft the reply, your team approves it with one keystroke, and nothing goes out without a human.
One window for the whole conversation
A scripted demo: new tickets arrive in the inbox and resolve, an AI agent drafts a reply that a teammate approves with Command and Enter, and a voice call is transcribed into the same timeline.
Every channel, one queue
Email, live chat and voice land in the same timeline, with the customer's history beside them.
- Live chat
- Voice
- Web forms
- API
Integrations
From first message to resolved
- 01
Receive
Email, chat and calls arrive in one inbox, threaded by customer.
- 02
Understand
Aevo reads the conversation and pulls in the order, quote and account history.
- 03
Draft
An AI agent writes the reply in your tone, citing what it used.
- 04
Approve
A teammate checks it and sends with one keystroke, or edits first.
- 05
Resolve
The ticket closes, the customer is updated and the timeline remembers.
Built for teams who answer customers all day
AI drafts you approve
Agents draft, humans decide. Every send is reviewed.
Customer context
Orders, quotes, companies and past conversations beside every ticket.
Canned responses
Reusable replies with variables.
Live chat
Chat on your site, answered from the same inbox.
Roles and permissions
Owners, admins and members, per organisation.
Audit log
Every sign-in, change and send, recorded.
Analytics
Response times and volumes at a glance.
Security
Two-factor, passkeys and breached-password checks.
Voice
Coming soonCalls transcribed into the ticket timeline.
Tab soup, or one inbox
- Before
- Mail client, chat widget, order system and a spreadsheet of who's on what.
- After
- One timeline per customer, with the draft already written.
Your team should spend its day helping customers, not hunting for context.
Simple pricing when we launch
Starter
For small teams getting out of a shared mailbox.
Early access
Includes
- Shared inbox
- Live chat
- Canned responses
Team
RecommendedFor support teams who want AI drafts on every ticket.
Early access
Includes
- Everything in Starter
- AI agent drafts
- Customer context
- Analytics
Scale
For larger teams with security and integration needs.
Early access
Includes
- Everything in Team
- Audit log
- API and webhooks
- Priority support
Join the waitlist and we'll share pricing with early-access teams first.
Questions, answered
We're onboarding teams in waves during the private beta. Join the waitlist and we'll email you when it's your turn.
No. Agents draft replies and a teammate approves every send. You stay in control of what customers receive.
Email and live chat today, with voice coming soon. Everything lands in the same inbox.
With your email and password, a one-time code sent to your inbox, or a passkey, with optional two-factor authentication on top.
Accounts support two-factor and passkeys, passwords are checked against known breaches, and every sensitive action is recorded in an audit log.
Pricing will be shared with early-access teams first. Join the waitlist to hear before anyone else.
Be first in line.
Join the waitlist and we'll let you know when your team can start.